Helpful information. Clear next steps.
Quick access to the tools and guidance residents and boards use most.
Primary Access & Portals
Resident & Owner Portal
Manage your account ledger, submit dues payments, and view official community documents and announcements.
Maintenance Requests
Log into the portal and create a task with a clear description of the issue, exact location, and relevant photos.
Board & Management Services
Discover how J&J assists community boards with governance, financial oversight, and property maintenance.
Sales Packages & Questionnaires
Information for owners, real estate professionals, attorneys, and lenders preparing for a property sale or financing.
Before you submit a maintenance task
Identify property & unit
Specify your community name, building number, and exact unit or common area location.
Describe the issue
Provide a clear description of what needs repair or attention and indicate when the issue first began.
Attach clear photos
Include clear, well-lit photos showing the specific area or item to assist the management team's review.
Provide access details
Include useful access information or preferred contact times (do not include passwords or confidential codes).
Planning a management transition?
A smooth transition relies on organized preparation. Key records to gather include:
Frequently Asked Questions
Where can I find community documents?
Log into the J&J Resident Portal to access available community documents, bylaws, and announcements. Contact our office if you have account access questions.
How do I request maintenance?
Log into the J&J Portal and create a task. Detail the specific issue, its location, and attach helpful photos so the team can review and track next steps.
How does our board request a management proposal?
Visit our Request a Proposal page to complete our short inquiry form or email James directly at jvitanza@jjmanagementservices.com.
Have a question not listed here? Please reach out to our office team at Office@jjmanagementservices.com or call (914) 646-5108.