Maintenance starts in your J&J Portal.
Submit a task so your management team has the information needed to review your request.
How to Submit a Request
Include your property, the exact location of the issue, and relevant access details.
Log in to J&J Portal
Access your resident portal account from desktop or mobile to initiate a new task request.
Create a task & describe the issue
Detail the specific maintenance concern, its exact location on the property, and any relevant entry instructions.
Add photos & check for updates
Attach helpful photos of the issue to your task and log back in anytime to track review and resolution updates.
J&J’s In-House Maintenance TeamConnected to your in-house maintenance team.
Tri County is J&J’s dedicated in-house maintenance team, working directly alongside our property managers to handle routine maintenance and building upkeep. Submitting your task through the portal ensures direct coordination between management and maintenance personnel.
Need help with your portal login?
If you need assistance logging into your portal account or setting up access for the first time, please contact our office team:
Email: Office@jjmanagementservices.com
Phone: (914) 646-5108