OUR TEAM

The people behind your community’s care.

Experienced leadership, property managers, accounting specialists, maintenance leaders, and administrative support working together for your community.

Leadership

Executive Team

James Vitanza

President

James brings 25 years of property management experience to J&J Management Services. Guided by a genuine love for the day-to-day operation and physical care of properties, he is a strong advocate for regular onsite inspections, proactive upkeep, and maintaining long-term property quality across every community served.

Courtney Vitanza

Chief Operating Officer

Courtney brings 20 years of property management experience to her role as Chief Operating Officer. She directs daily office operations, manages administrative workflow, and directly oversees the accounting department and assistant management team to ensure consistent service delivery.

Operations

Property Management

Timothy Keane

Property Manager

Timothy brings extensive leadership experience, having previously served as Executive Vice President at Hudson Valley Companies and Vice President of Property Management at Katonah Management Services. His background combines community operations, financial oversight, and capital project management with a distinguished 28-year career as a firefighter and paramedic rising to Division Chief. He holds a Bachelor of Science in Emergency Medical Services Management from George Washington University.

Jessica Murray

Property Manager

Jessica began her career in association management in Florida in February 2020, gaining valuable experience in administrative management and project administration before becoming a licensed Community Association Manager. She specializes in portfolio management and capital project coordination, and is currently pursuing her Certified Manager of Community Associations (CMCA) designation.

Stefania Mrdelja

Assistant Property Manager

Stefania brings over a decade of property management experience to J&J, with a background spanning property operations, tenant relations, and administrative leadership. Having previously served as an Executive Assistant, she applies a proactive, detail-oriented approach to supporting property managers and board operations.

Erida Gera

Assistant Property Manager

Erida holds an academic background in Economics and Financial Economics. She leverages her training in economics and customer service to deliver analytical problem-solving, clear communication, and attentive support to residents and board members.

Finance

Accounting Department

Tori Voelker

Accounting Director / Bookkeeper

Tori brings over 7 years of accounting experience, transitioning from healthcare finance into property management accounting. She has been with J&J Management Services for over 3 years, overseeing financial reporting, account reconciliations, and bookkeeping integrity.

Kathy Burdick

Accounts Receivable Administrator

Kathy brings over 20 years of accounting experience, including 11 dedicated years at J&J Management Services. Known for her strong problem-solving skills, she manages assessment billing, collections tracking, and resident account inquiries.

Ina (Paskualina)

Bookkeeper

Ina brings nearly a decade of professional accounting experience developed in Albania. Her background includes delivering financial recordkeeping, bookkeeping oversight, and client support across European markets.

Maintenance & Projects

Maintenance & Capital Projects

Chris Bruenn

Head of Maintenance & Capital Projects

Chris leads J&J’s maintenance team and oversees large capital improvement projects. With extensive construction knowledge and a hands-on understanding of property upkeep, he helps communities plan and manage major improvements, coordinating maintenance needs with long-term property care.

Client Support

Office Administration

Ashley

Office Administrator

Ashley brings years of office management experience to J&J Management Services. She manages daily administrative coordination, addresses resident concerns, and provides reliable follow-through across office operations.

Pam Mastropolo

Executive Assistant

Pam brings 10 years of experience in residential and commercial property management and a detail-oriented, professional, service-focused approach. A Hudson Valley native, she has a deep appreciation for the area’s communities and people. Organized, responsive, and solutions-oriented, Pam values lasting relationships and approaches her work with a positive outlook and a commitment to excellent service.

Rowan Williams

Receptionist

Rowan is a first point of contact for owners, helping answer questions and guiding them in using the J&J Portal. She also supports property managers with selected property accounts, helping keep communication and day-to-day administration organized.

Meet your next management partner.

Discover how J&J Management Services brings experienced leadership, financial accuracy, and hands-on property care to your community.